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Dear Guest,
a warm welcome to the Hotel Torbräu.
We are happy to have you as a guest in our hotel. Our purpose is to make your stay as comfortable as possible.

 

Best regards and a pleasant stay with us!

Your Hotel Torbräu Team****

 

 

Important telephone numbers 

 

Outside Line	0
Reception	100
Laundry Service	100
Wake up call	100
Room Service	300
Restaurant	120
Housekeeping	100
Police	(0) 110
Medical on-call service	(0) 116 117
Emergency Call	(0) 19222
Fire Brigade	(0) 112

 

 

International dialling codes

 

Belgium	+32
China	+0086
Germany	+49
France	+0033
United Kingdom	+44
Italy	+39
Japan	+81
Canada	+1
Luxembourg	+352
The Netherlands	+31
Austria	+43
Russia	+7
Switzerland	+41
Spain	+34
Thailand	+0066
Ukraine	+0380
USA	+1
United Arab Emirates	+971

 

 

Hotel Service

 

ADAPTER / ELECTRONIC CONNECTORS

All outlets are equipped with 230 V/50 Hz. Adapters are provided at the reception.

 

BATHROBE AND SLIPPERS

If you need a bathrobe and slippers, please contact the housekeeping team under 100.

 

BLANKET

Additional (woolen) blankets are available by request. Please ask our housekeeping team under 100.

 

BREAKFAST

Enjoy our breakfast buffet on the first floor from 07.00 until 10.30 am

 

BUSINESS

On request we offer you a hotel-owned Laptop free of charge for max. 24 hours. Please contact the reception.

 

CAR PARK

For prices and registration please contact the reception. No liability for valuables left in the car.

 

CHANGE OF LINEN

Please contact the reception if you wish a daily change of your sheets and towels.

 

CHECK-OUT

Check-out time is 11.00 am. If you wish to delay your departure, please contact the reception. You can leave your luggage at the reception.

 

CIGARETTES

Please note that smoking is not permitted in the hotel. Smoking is only allowed in the courtyard on the second floor or on our terrace on the ground floor.

 

DIRECT DAIL

Your room can be reached directly from the outside by dialing +49-89-24 234 +„room number“. To call another room, please dial the room number

 

DISTANT CALL

National as well as international calls are possible from your room. For external calls please dial „0“ first. Price per unit: € 0,49.

 

ELECTRICITY

230 Volt, 50 Hz - adapters are available at the reception.

 

EMERGENCY EXIT

Please mind the signs at your room door and in the corridors.

 

FIRST AID

A medicine chest is provided at the reception.

 

HOTELRESERVATION

Take the opportunity to book your next stay in our house at the reception. Of course you can book your next stay at the relevant websites on the internet too.

 

INTERNET-COMPUTER

On request we offer you a hotel-owned Laptop free of charge for max. 24 hours. Please contact the reception.

 

IRONING BOARD

Please contact the reception for an iron and ironing board and Iron.

 

LAUNDRY

Daily, except Saturday, Sunday and bank holidays. Please hand over your laundry bag at reception before 8:30 a.m.

 

LOST PROPERTY

In case you find property please hand it over to our staff at the reception. If you have lost property please contact the reception immediately.

 

LUGGAGE

Secure luggage storage is available at the reception.

 

LUGGAGE SERVICE

If you need help please ask us – we will be glad to assist you.

 

MEETING ROOMS

Our meeting rooms (Wine cellar and Isarauen) are located on the basement and middle floor. For registration or more information please contact the reception.

 

MINIBAR

Every room is equipped with a minibar which is free of charge.

 

WLAN

Wireless LAN is available in the entire hotel without charge. For registration or in case of any problems please contact the reception.

 

PAYMENT

Please pay your invoice at the reception. Accounts can be settled in cash or via Mastercard, Visa Card, American Express, JCB, CUP, Maestro/EC

 

PHOTOCOPIES

Kindly contact the reception. Photocopy facilities (extra charge) are possible.

 

PILLOW

extra pillows (down or synthetic pillows), neck cushions, extra flat pillows and blankets are available on request. Please contact the reception.

 

PLEASE DO NOT DISTURB

Please leave the sign at the exterior door if you do not want to be disturbed or require Service.

 

POST

You can leave your letters and postcards at the reception. We will bring them to the post office daily.

 

RECEPTION

Reception daily open for 24 hours.

 

RESTAURANT

In the Bar- Restaurant Schapeau you can expect delicious, seasonal snacks. It is the perfect stop for everything martini, champagne, whiskey, vodka and wine.
Open daily from:
Monday to Sunday from 3.30 p.m. until 11.30 p.m.
Friday and Saturday from 3.30 p.m. to midnight
Our Bar- Restaurant is locaded in the ground floor.

 

ROOM SERVICE

You can order drinks as well as meals from our room service menu. Please call 300 or call 120.

Room service is possible from 07.00 a.m. to 23.00 p.m.

 

SAFE

Safe at the reception possible. A safe deposit box is provided in your room without charge. Please note the instructions. Liability up to € 1,500.00.

 

SANITARY ARTICLES

We provide sanitary articles such as tooth-brush, tooth-paste or shavers for a fee at our reception.

 

SCAN

Scan facilities on request, please contact the reception.

 

SEWING SUPPLIES

You find a sewing set is available on request. Please contact the reception.

 

SHOE CLEANING

A shoe cleaning device is located on all Floors.

 

UMBRELLAS

If you need an umbrella please contact the reception.

 

WAKE UP CALL

Our reception staff is glad to take your wake up request.

 

WI-FI

You can use our wi-fi in the house free of charge without password.